This post is part of a series of interviews with UX professionals actively working in the industry. They discuss how they got into UX, what they’re working on and offer advice for aspiring designers.
Today, the spotlight is on…
Eric Puigmarti, Product Designer at Heist in Toronto, Canada.
1. What are you doing these days?
I’m a Product Designer responsible for different tasks throughout the product creation process. This includes Research, Wireframing, Prototyping, Visual Design and UX testing all done in iterative cycles.
2. What tools do you use?
– Photoshop CC
– Illustrator CC
– Blank paper
– Slack (for internal team communication)
– Skype (for client communication)
– Skala Preview (for previewing designs on device)
– Google Drive (to store all client work & files for easy access)
– Gmail/Airmail (for all emailing needs)
3. What is your background?
I grew up and studied in Toronto, Canada. I went to college for Digital Media Arts & Design and dove into mobile and web design during my studies.
4. When and how did you get into design?
I come from a fairly artistic and creative family. My grandfather was a pastry chef in Spain and my father is a stained glass artist. I became interested in design growing up through my love for music and skateboarding. Whenever I bought my favourite band’s CDs I would always marvel over the album artwork and booklet design spending time admiring it and reading through the entire thing. When I got into skateboarding, I began being interested in logo and vector illustration design. In school, I would doodle my favourite skateboard logos and dream of designing my own custom skateboard design.
5. How did you land your first professional UX job?
After graduating college, I got involved working in a few startups in Toronto where I served as a solo-designer on a few different teams. I now currently work at a design studio called Heist. We help companies help their customers. We establish processes to deliver great experiences, design interfaces customers will understand and love, and we help clients learn more about their customers.
6. What is something you’ve worked on that you’re really proud of?
My team has recently been working on several projects with Telus which is one of the large telecommunication companies here in Canada. We’ve been working really hard over the last year to make it easier for people to shop, get help, and manage their accounts on telus.com. Throughout this long process, we’ve ensured that UX and customer feedback is always the root of the creation process. Before we get to far into production, it’s greatly important to ensure that what we’re building is right and that it fits the customers needs and understanding.
7. What advice do you have for new or aspiring UX Designers?
- Never settle with your work. If you think it’s perfect, you’re lying to yourself
- Achieving pixel perfection only exists on Dribbble
- Always test assumptions
- Be curious
- Don’t design things as a Designer, design things as a consumer
- Explore new ideas. It’s not enough to think of something and leave the idea on the side of the road. Tell someone about it, see what they think. Does it make sense to others? Does the problem you’re solving resonate with others?
8. Where can people go to learn more about you and/or see your work?
As most fellow designers, my portfolio website is in flux. It currently acts as a link farm to my other networks. I’m working on adding some case studies into my portfolio as we speak and hope to have it live in a few months. In the meantime you can visit my current site or follow me on twitter where I post updates or great articles that I read.
Do you work in design? I’d love to have you on the blog! To be featured on the blog, simply fill out the UXD spotlight survey and I’ll be in touch.